Let me make it clear about shutting your account and deleting your computer data
In the event that you close your e-bay account, you will no longer find a way to sell on the website or access My e-bay. You will additionally lose your feedback plus your purchase and sales history.
Before shutting your bank account, first consider contacting us. We don’t desire to see you choose to go, so we’ll do everything we could to sort any issues out you’ve probably.
That you do not have to shut your bank account to end offering; merely eliminate your payment that is automatic method cancel your selling device subscriptions.
In the event that you nevertheless desire to shut your bank account, make certain:
- All of your charges are compensated as well as your account balance is zero
- You do not have actually available bids on something
- You don’t have outstanding payouts to be prepared to your money or in pending status in the event that you’re a handled payments seller
Suggestion For those who have any active suspensions or limitations in your account, or if perhaps your bank account does not currently fulfill our minimal vendor performance requirements, you are going to need certainly to e mail us so that you can shut your bank account.
What you should find out about shutting your bank account
Once you distribute a request to shut your bank account, we will deliver a message to your subscribed email address also to your e-bay communications within a day helping you discover we have gotten it. Generally speaking, it can take thirty day period to shut a free account through the date we be given a demand. Nevertheless, in the event that you’ve bought or sold things into the thirty day period just before publishing your demand, we are going to keep your bank account available for 60 times from getting your demand so any outstanding product sales or acquisitions may be finished and thus we could fulfill our commitments to all or any purchasers and vendors underneath the e-bay cash back guarantee.
Following the 30-day or 60-day duration (dependent on whether you’ve purchased or offered in past times thirty days) your account is going to be completely closed along with your information will soon be deleted. If you replace your brain in the period it requires to shut your bank account, you are able to e mail us and inquire to possess it reopened if the account is in good standing.
For protection reasons, you can not move or offer your eBay account up to an owner that is new. Nonetheless, you could add a contact that is secondary your bank account.
Personal information on shut reports
The ability to have your own personal information (including private information) deleted is dependent upon privacy laws which differ by country and area. As an example, the typical information Protection Regulation (вЂњGDPRвЂќ) identifies the best to own your private information deleted, also called the вЂњright to erasure,вЂќ subject to particular exceptions. At e-bay, we extend this straight to delete important computer data to any or all users no matter a nation or regulation that is region’s.
Once you deliver a demand to shut your account, your individual information will additionally be deleted so long as your account is in good standing.
e-bay deletes individual information making use of authorized techniques such as for instance encryption, pseudonymization, and aggregation. For the component, you will need certainly to clear cache, snacks, and history from each web browser you utilized to sign in to your eBay account. In the event that you downloaded any e-bay apps on all of your cellular devices, you are going to need certainly to delete those too.
Until you’ve reconsidered and want to keep your account, and also as long as your account is with in good none and standing associated with exceptions given below apply, your bank account will likely to be closed along with your information would be deleted within 30вЂ“60 times of getting your demand. To help keep your account, your account will need to have held it’s place in good standing in the time your closing request had been submitted. Suspended or limited user reports will undoubtedly be closed, and now we’re struggling to permit you to reopen the account.
Whenever we’ve closed your bank account, we are going to tell you by delivering a message to your email that is registered address. If you would like to make use of e-bay once again, you’ll should develop an account that is new.
Shutting account and data that are personal exceptions
We can not shut a free account and/or delete connected information if:
- Your account posseses a highly skilled stability
- You have got pending transactions (in other words. available bids, pending re payments, outstanding payouts become processed to your money or status that is pending you’re a handled re re payments seller)
- Data regarding a free account should be retained to identify, avoid, mitigate, or investigate fraudulent or unlawful tasks
- Data linked to a free account should be retained for an intention needed by relevant legislation
- There is certainly a health issue that is public
- A subpoena or other court or order that is legal e-bay to retain particular information is in spot
If data can not be deleted for just about any explanation, it’s going to be retained prior to our Privacy Notice.
Please call us for assistance shutting the account of the eBay member that is deceased.
Shutting your account will result in the closing of most eBay companies related to that account which count on the identityвЂ”for that is same, the e-bay Partner Network (EPN).
Tip when you’ve submitted a free account closing demand, you will not have the ability to access your account or make use of it to buy or offer on e-bay.